bije99 Terms and Conditions

bije99 is a trusted online casino and sports betting platform for Bangladesh. These terms and conditions ("Terms") apply to the use of the bije99 website and all its associated services. These Terms form a legal agreement between the bije99 platform ("Platform", "we", "our") and the user ("you", "member").

By accessing the platform, creating an account, or using any service, you confirm that you have fully read, understood, and agreed to these Terms. If you disagree with any part of these Terms, you are requested to refrain from using the bije99 platform.

These Terms are written in Bengali and must be read together with our Privacy Policy and Responsible Gaming Policy, which are considered an inseparable part of these Terms.

The following eligibility criteria must be met to register as a member and use the services on the bije99 platform:

• You must be at least 21 years of age or older.
• You must be located in a region where receiving online gaming services is legally permitted.
• You must have a valid personal identification document.
• You must operate the account in your own name and for yourself — not on behalf of anyone else.

If any underage person creates an account using false information, that account will be closed immediately and all deposited funds may be forfeited.

3.1 Single Account

Each individual may create only one account. Operating multiple accounts under the same name, on the same device, from the same IP address, or using the same payment method is strictly prohibited.

3.2 Accuracy of Registration Information

You must provide true, accurate, and complete information at the time of registration. Providing false or incorrect information may result in account closure and forfeiture of deposited funds.

3.3 Account Security

Keep your account password and login details completely confidential. Report any unauthorized use of your account to our support team immediately. bije99 will not be held responsible for misuse of the account.

• Use a strong password — a combination of numbers, letters, and special characters.
• Do not share your login details with any third party.
• Always log out after using a public device.

4.1 Deposit Methods and Limits

The following payment methods are currently supported on the bije99 platform: bKash, Nagad, Rocket, Upay.

• Minimum deposit: ৳500 for each method.
• The maximum deposit limit is determined by the individual policy of each payment method.
• All transactions are completed in Bangladeshi Taka (BDT / ৳).

4.2 Withdrawal Rules

The following conditions apply for withdrawals:

• Minimum withdrawal: ৳1,000.
• Processing time: Typically completed within 5–30 minutes.
• Withdrawal requests can only be made to the payment method that was used at the time of deposit.
• Account verification must be completed before making a withdrawal.

4.3 Transaction Verification

bije99 complies with Anti-Money Laundering (AML) policies. For any suspicious transaction, additional documents may be requested and the transaction may be temporarily held. bije99 reserves the right to cancel a withdrawal if the requested documents are not provided.

5.1 Welcome Bonus

New members can enjoy a 100% welcome bonus of up to ৳10,000 on their first deposit. For example: depositing ৳1,000 gives a ৳1,000 bonus, making a total of ৳2,000; depositing ৳22,000 gives a ৳10,000 bonus, making a total of ৳32,000.

5.2 Wagering Requirement

A minimum wagering of 25x must be completed before withdrawing bonus funds. That is, the bonus amount multiplied by 25 must be wagered before the bonus funds become withdrawable.

5.3 Bonus Terms

• Each member will receive the welcome bonus only once.
• After receiving a bonus, the wagering must be completed within a specified time. The time limit will be stated in the details of each offer.
• Multiple bonuses cannot be activated at the same time unless special permission is given.
• If bije99 suspects bonus abuse, it reserves the right to cancel the bonus at any time.
• bije99 reserves the right to change or cancel any promotional offer without prior notice.

Casino games, sports betting, live casino, and other gaming options are available on the bije99 platform. All games are operated using fair and transparent technology.

6.1 Fair Play Policy

bije99 ensures fair play in all games. Attempting to influence the outcome of any game, exploiting software errors, or using any unfair method is strictly prohibited.

6.2 Technical Errors

If a game or bet is cancelled due to a technical error, the amount of that bet will be refunded. In the case of abnormal winnings resulting from an error, bije99 reserves the right to void that amount.

6.3 Betting Limits

Minimum and maximum betting limits are set for each game and market, and are clearly displayed in the game interface. bije99 reserves the right to change these limits at any time.

bije99 believes in responsible gaming. We encourage members to develop healthy and controlled gaming habits. Our detailed guidelines can be found on the Responsible Gaming page.

• Option to set deposit limits (daily, weekly, monthly).
• Option to take a self-exclusion break.
• Awareness information and support regarding problem gaming.
• Option to temporarily or permanently close the account upon request.

Protecting your personal information is our top priority. Details on how we collect, store, and use your information can be found in our Privacy Policy.

• Personal information provided at registration will be kept confidential.
• Information will not be sold to third parties.
• Information may only be used to improve platform services and meet legal obligations.
• You may request deletion of your information at any time (outside of legal obligations).

The bije99 platform uses industry-standard SSL encryption technology to keep all your transactions and personal information secure.

• All transactions are secured through SSL/TLS encryption.
• Passwords are stored in encrypted form — never in plain text.
• An automatic alert system is active for suspicious login attempts.
• Regular security audits are conducted.

The following activities are strictly prohibited and may result in immediate account closure and forfeiture of associated funds:

• Operating multiple accounts.
• Money laundering or use of illegal funds.
• Hacking gaming software, or using bots or automated tools.
• Presenting yourself as a staff member or representative of the platform.
• Dishonestly obtaining bonuses by exploiting bonus policies (bonus abuse).
• Defrauding or harassing other members.
• Operating an account using false information.

11.1 Our Rights

bije99 reserves the right to suspend or permanently close any account at any time and for any reason without prior notice, especially if:

• The Terms are violated.
• Fraud or deception is suspected.
• The account is proven to belong to an underage person.
• A directive is received from law enforcement authorities.

11.2 Member Rights

You may request account closure at any time through our support team. All valid withdrawable balances will be returned before the account is closed, unless there is grounds for forfeiture due to a violation of the Terms.

bije99 bears no liability in the following cases:

• If a game or bet is cancelled due to loss of internet connection.
• Losses caused by technical errors from third parties.
• If account information is stolen or misused due to your own negligence.
• If the service is stopped or restricted due to changes in the law.

We strive to ensure the highest standard of service, but the platform is provided on an "as-is" basis and uninterrupted service cannot be guaranteed.

bije99 reserves the right to change these terms and conditions at any time. For significant changes, we will try to notify you via your registered email or through a notice on the platform.

If you continue using the platform after any changes, you will automatically be considered to have agreed to the new terms. Therefore, it is recommended that you visit this page regularly.

If you have any questions or complaints about these terms, please contact us:

• Live Chat: Get direct support in Bengali 24/7 through the platform.
• Email: [email protected]
• Support hours: 7 days a week, 24 hours a day (BST, UTC+6).

We take all complaints with due seriousness and try to resolve them promptly.